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The Mediating Role of Affective Commitment in the Relationship between Perceived Employability and Intention to Quit in the Hospitality Industry

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Detalhes bibliográficos
Resumo:Abstract This study explores the mediating role of affective commitment in the relationship between perceived employability and the intention to quit, focusing on the tourism sector-a field often marked by high employee turnover. Data were collected from 615 employees working in 4- and 5- star hotels in Antalya and Muğla, Türkiye. The relationships among perceived employability, affective commitment, and intention to quit were analysed using SPSS and AMOS. The results revealed that affective commitment significantly mediates the link between perceived employability and turnover intentions. While high perceived employability generally increases employees' intentions to leave their jobs, strong affective commitment was shown to offset this effect, thereby reducing the likelihood of turnover. These findings highlight the need for HR strategies that prioritise building and maintaining affective commitment among employees, particularly in high-mobility industries like hospitality, to retain highly employable staff. By offering a deeper understanding of how affective commitment can buffer the turnover risks associated with high employability, this study provides practical insights for HR practitioners in industries facing labour retention challenges.
Autores principais:Çavuş,Tuğba Dikbaş
Outros Autores:Büyükbeşe,Tuba; İbrahimağaoğlu,Özden
Assunto:Perceived employability intention to quit affective commitment tourism establishments
Ano:2025
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Fundação para a Ciência e Tecnologia
Idioma:inglês
Origem:SciELO Portugal
Descrição
Resumo:Abstract This study explores the mediating role of affective commitment in the relationship between perceived employability and the intention to quit, focusing on the tourism sector-a field often marked by high employee turnover. Data were collected from 615 employees working in 4- and 5- star hotels in Antalya and Muğla, Türkiye. The relationships among perceived employability, affective commitment, and intention to quit were analysed using SPSS and AMOS. The results revealed that affective commitment significantly mediates the link between perceived employability and turnover intentions. While high perceived employability generally increases employees' intentions to leave their jobs, strong affective commitment was shown to offset this effect, thereby reducing the likelihood of turnover. These findings highlight the need for HR strategies that prioritise building and maintaining affective commitment among employees, particularly in high-mobility industries like hospitality, to retain highly employable staff. By offering a deeper understanding of how affective commitment can buffer the turnover risks associated with high employability, this study provides practical insights for HR practitioners in industries facing labour retention challenges.

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