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Satisfaction of patients hospitalized in cardiology and cardiothoracic surgery with Rehabilitation Nursing

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Detalhes bibliográficos
Resumo:Introduction: Patient satisfaction is a key indicator of healthcare quality, reflecting adherence to therapy and health outcomes. In hospital settings, satisfaction with rehabilitation nursing care is particularly relevant, given the role of these professionals in promoting functionality and autonomy. Methodology: A descriptive, cross-sectional, quantitative study was conducted in Cardiology and Cardiothoracic Surgery wards of a hospital in Northern Portugal. The sample included 243 participants (73.3% men; mean age = 63.9 ± 12.1 years; mean length of stay = 7.5 ± 5.1 days). The Questionnaire of Satisfaction with Rehabilitation Nursing Care (QSEnf-10), validated for the Portuguese population, was applied. The scale showed high internal consistency (Cronbach’s α = 0.894). Results: Very high levels of global satisfaction were found. The most valued dimensions were interpersonal relations (90.9% “very satisfied”) and professionalism (90.5%). The least valued aspect was the time dedicated by the rehabilitation nurse specialist (78.6% “very satisfied”; 20.6% “satisfied”). Discussion: The results are consistent with national and international studies regarding high satisfaction with rehabilitation nursing care. However, the time dedicated to patients emerges as an area for improvement, highlighting the need to adjust staffing levels and strengthen continuity of care after discharge. Conclusion: Satisfaction of patients admitted to cardiology and cardiothoracic surgery units highlights the distinctive role of rehabilitation nurse specialists, reinforcing the importance of person-centered strategies and optimization of human resources.
Autores principais:Rodrigues, Soraia
Outros Autores:Martins Silva Alferes Vermelho, Ana Cristina; Sousa Gomes Fontes, Fátima Luísa; Ramos Carvalho, Ana Raquel; Cruz Pestana, Sandra Maria
Assunto:Satisfação do doente Enfermagem em reabilitação Cardiologia Cirurgia Torácica Qualidade da assistência à saúde Satisfacción del paciente Enfermería em rehabilitación Cardiología Cirugía Torácica Calidad de la atención de salud Patient satisfaction Rehabilitation nursing Cardiology Thoracic surgery Quality of health care
Ano:2026
País:Portugal
Tipo de documento:artigo
Tipo de acesso:unknown
Instituição associada:Associação Portuguesa dos Enfermeiros de Reabilitação
Idioma:inglês
Origem:Revista Portuguesa de Enfermagem de Reabilitação
Descrição
Resumo:Introduction: Patient satisfaction is a key indicator of healthcare quality, reflecting adherence to therapy and health outcomes. In hospital settings, satisfaction with rehabilitation nursing care is particularly relevant, given the role of these professionals in promoting functionality and autonomy. Methodology: A descriptive, cross-sectional, quantitative study was conducted in Cardiology and Cardiothoracic Surgery wards of a hospital in Northern Portugal. The sample included 243 participants (73.3% men; mean age = 63.9 ± 12.1 years; mean length of stay = 7.5 ± 5.1 days). The Questionnaire of Satisfaction with Rehabilitation Nursing Care (QSEnf-10), validated for the Portuguese population, was applied. The scale showed high internal consistency (Cronbach’s α = 0.894). Results: Very high levels of global satisfaction were found. The most valued dimensions were interpersonal relations (90.9% “very satisfied”) and professionalism (90.5%). The least valued aspect was the time dedicated by the rehabilitation nurse specialist (78.6% “very satisfied”; 20.6% “satisfied”). Discussion: The results are consistent with national and international studies regarding high satisfaction with rehabilitation nursing care. However, the time dedicated to patients emerges as an area for improvement, highlighting the need to adjust staffing levels and strengthen continuity of care after discharge. Conclusion: Satisfaction of patients admitted to cardiology and cardiothoracic surgery units highlights the distinctive role of rehabilitation nurse specialists, reinforcing the importance of person-centered strategies and optimization of human resources.

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