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Robotic Process Automation and Machine Learning: a Systematic Review

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Bibliographic Details
Summary:Abstract The need for companies to seek new techniques that generate productivity gains made them carry out the mapping of their processes using Business Process Management (BPM). Well-mapped processes make it possible to identify repetitive tasks, which can be automated using Robotic Process Automation (RPA), where a computer program mimics the actions of an employee. Furthermore, recent advances in Artificial Intelligence have brought new possibilities to RPA. The systematic review developed aims to raise information on Robotic Process Automation (RPA) integrated with Artificial Intelligence (AI) for autonomously automating work processes.
Main Authors:Moraes,Carlos Henrique Valério de
Other Authors:Scolimoski,Josnei; Lambert-Torres,Germano; Santini,Mariana; Dias,André Luiz Alves; Guerra,Fábio Alessandro; Pedretti,André; Ramos,Milton Pires
Subject:robotic process automation RPA machine learning artificial intelligence business process.
Year:2022
Country:Brazil
Document type:article
Access type:open access
Associated institution:IBICT
Language:English
Origin:Oasisbr
Description
Summary:Abstract The need for companies to seek new techniques that generate productivity gains made them carry out the mapping of their processes using Business Process Management (BPM). Well-mapped processes make it possible to identify repetitive tasks, which can be automated using Robotic Process Automation (RPA), where a computer program mimics the actions of an employee. Furthermore, recent advances in Artificial Intelligence have brought new possibilities to RPA. The systematic review developed aims to raise information on Robotic Process Automation (RPA) integrated with Artificial Intelligence (AI) for autonomously automating work processes.

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