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Emotional intelligence as a cornerstone of palliative care: a narrative review

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Detalhes bibliográficos
Resumo:Emotional Intelligence (EI) refers to the capacity to recognize and regulate emotions, both in oneself and in interactions with others, emphasizing self-awareness and subsequently social awareness, with an emphasis on responsibility, empathy, and compassion [1]. Emotional competence becomes particularly salient within the healthcare context, a field encompassing the physical, emotional, and social dimensions of the human being. EI plays a central role in the overall well-being and performance of healthcare professionals, directly influencing the quality of care delivered. Salovey & Mayer [2] pioneered the concept of EI as the ability to monitor and regulate emotions to guide thoughts and actions. This competency is widely acknowledged as essential for effective communication, clinical decision-making, and the promotion of well-being for both patients and professionals [3-5]. It also serves as a protective factor against burnout [6,7]. Clinical communication models incorporate emotional competencies [8] highlight EI’s role in mediating interactions among professionals, patients, and families in end-of-life care. Emotional intelligence; Palliative care; Empathy; Professional burnout; Health care providers
Autores principais:Brás, Manuel Alberto
Outros Autores:Machado, Dora; Curopos, Lília; Ferreira, Marisa; Beirão, Pedro
Assunto:Emotional intelligence Palliative care Empathy Professional burnout
Ano:2025
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade Politécnica de Bragança
Idioma:inglês
Origem:Biblioteca Digital da UPB
Descrição
Resumo:Emotional Intelligence (EI) refers to the capacity to recognize and regulate emotions, both in oneself and in interactions with others, emphasizing self-awareness and subsequently social awareness, with an emphasis on responsibility, empathy, and compassion [1]. Emotional competence becomes particularly salient within the healthcare context, a field encompassing the physical, emotional, and social dimensions of the human being. EI plays a central role in the overall well-being and performance of healthcare professionals, directly influencing the quality of care delivered. Salovey & Mayer [2] pioneered the concept of EI as the ability to monitor and regulate emotions to guide thoughts and actions. This competency is widely acknowledged as essential for effective communication, clinical decision-making, and the promotion of well-being for both patients and professionals [3-5]. It also serves as a protective factor against burnout [6,7]. Clinical communication models incorporate emotional competencies [8] highlight EI’s role in mediating interactions among professionals, patients, and families in end-of-life care. Emotional intelligence; Palliative care; Empathy; Professional burnout; Health care providers

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