Publicação
Architectural Challenges on the Integration of e-Commerce and ERP Systems: A Case Study
| Resumo: | Many retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs. |
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| Autores principais: | Santos, Fábio |
| Outros Autores: | Martinho, Ricardo |
| Assunto: | e-Commerce Enterprise Resource Planning (ERP) Software Architecture Enterprise Application Integration Data Integration Business Process Integration |
| Ano: | 2021 |
| País: | Portugal |
| Tipo de documento: | comunicação em conferência |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade de Leiria e Oeste |
| Idioma: | inglês |
| Origem: | IC-online |
| Resumo: | Many retail companies had to go online before their Enterprise Resource Planning (ERP)-type systems were ready to fulfill all business requirements. Their overall daily operation still heavily depends on these highly customized systems often mandatory because of legal obligations, which frequently come without e-commerce “off the shelf” integration. This paper identifies main challenges derived out of the architectural and integration requirements from a case study at an e-tailer company that operates via two sales channels: online store and third-party marketplaces. These challenges led to the definition of a system architecture and implementation considerations for this common integration scenario, which was validated through its implementation. Our proposed approach allows ERP-dependent organizations to start selling online with open-source technologies, avoiding extra ERP licensing and hidden maintenance costs. |
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