Publication
Emotional intelligence profile of tourists and its impact on tourism
| Summary: | The study aims to characterize, for the first time, the emotional intelligence profile of the tourists visiting the city of Porto as well as to observe its influence on the intention to return and activities perfomed during the stay, along with other sociodemographic factors,To achieve these purposes, we used a sample of 886 responses with the following purposes: on the one hand, to get the emotional intelligence constructs by applying the confirmatory factorial analysis, and on the other hand, to apply a logit model to describe the intention to return. Four constructs of tourists’ emotional intelligence emerged: emotion regulation, emotion use, evaluation of their own emotions, and evaluation of others’ emotions. . The first construct was indicated as the most important leading us to conclude that tourists have the ability to control their own emotions, presenting a strong emotional control. The four constructs and different variables of the tourists’ socio-demographic profile show a positive effect on the intention to return. This type of information is highly useful for the sector since it allows the definition of communication strategies and guides businesses to adapt to the profile of tourists. |
|---|---|
| Main Authors: | Borges, Ana Pinto |
| Other Authors: | Vieira, Elvira; Lopes, João M. |
| Subject: | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| Year: | 2021 |
| Country: | Portugal |
| Document type: | article |
| Access type: | open access |
| Associated institution: | Instituto Politécnico de Viana do Castelo |
| Language: | English |
| Origin: | Repositório Científico IPVC |
| _version_ | 1876557208508956672 |
|---|---|
| author | Borges, Ana Pinto |
| author2 | Vieira, Elvira Lopes, João M. |
| author2_role | author author |
| author_facet | Borges, Ana Pinto Vieira, Elvira Lopes, João M. |
| author_role | author |
| country_str | PT |
| creators_json_txt | [{\"Person.name\":\"Borges, Ana Pinto\"},{\"Person.name\":\"Vieira, Elvira\"},{\"Person.name\":\"Lopes, João M.\"}] |
| datacite.creators.creator.creatorName.fl_str_mv | Borges, Ana Pinto Vieira, Elvira Lopes, João M. |
| datacite.date.Accepted.fl_str_mv | 2021-08-17T00:00:00Z |
| datacite.date.available.fl_str_mv | 2023-11-07T12:02:16Z |
| datacite.date.embargoed.fl_str_mv | 2023-11-07T12:02:16Z |
| datacite.rights.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| datacite.subjects.subject.fl_str_mv | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| datacite.titles.title.fl_str_mv | Emotional intelligence profile of tourists and its impact on tourism |
| dc.creator.none.fl_str_mv | Borges, Ana Pinto Vieira, Elvira Lopes, João M. |
| dc.date.Accepted.fl_str_mv | 2021-08-17T00:00:00Z |
| dc.date.available.fl_str_mv | 2023-11-07T12:02:16Z |
| dc.date.embargoed.fl_str_mv | 2023-11-07T12:02:16Z |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | http://hdl.handle.net/20.500.11960/3620 |
| dc.language.none.fl_str_mv | eng |
| dc.rights.none.fl_str_mv | http://purl.org/coar/access_right/c_abf2 |
| dc.subject.none.fl_str_mv | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| dc.title.fl_str_mv | Emotional intelligence profile of tourists and its impact on tourism |
| dc.type.none.fl_str_mv | http://purl.org/coar/resource_type/c_6501 |
| description | The study aims to characterize, for the first time, the emotional intelligence profile of the tourists visiting the city of Porto as well as to observe its influence on the intention to return and activities perfomed during the stay, along with other sociodemographic factors,To achieve these purposes, we used a sample of 886 responses with the following purposes: on the one hand, to get the emotional intelligence constructs by applying the confirmatory factorial analysis, and on the other hand, to apply a logit model to describe the intention to return. Four constructs of tourists’ emotional intelligence emerged: emotion regulation, emotion use, evaluation of their own emotions, and evaluation of others’ emotions. . The first construct was indicated as the most important leading us to conclude that tourists have the ability to control their own emotions, presenting a strong emotional control. The four constructs and different variables of the tourists’ socio-demographic profile show a positive effect on the intention to return. This type of information is highly useful for the sector since it allows the definition of communication strategies and guides businesses to adapt to the profile of tourists. |
| dirty | 0 |
| eu_rights_str_mv | openAccess |
| format | article |
| id | ripvc_0d56eefd85cc1bbe8ad0d49b54a1a76c |
| identifier.url.fl_str_mv | http://hdl.handle.net/20.500.11960/3620 |
| inst_facet_str | urn:organizationAcronym:ipvc{{{_:::_}}}Instituto Politécnico de Viana do Castelo |
| instacron_str | ipvc |
| institution | Instituto Politécnico de Viana do Castelo |
| instname_str | Instituto Politécnico de Viana do Castelo |
| language | eng |
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| network_name_str | Repositório Científico IPVC |
| oai_identifier_str | oai:repositorio.ipvc.pt:20.500.11960/3620 |
| organization_str_mv | urn:organizationAcronym:ipvc |
| person_str_mv | Borges, Ana Pinto Vieira, Elvira Lopes, João M. |
| publishDate | 2021 |
| repo_facet_str | urn:repositoryAcronym:ripvc{{{_:::_}}}Repositório Científico IPVC |
| reponame_str | Repositório Científico IPVC |
| repository_id_str | urn:repositoryAcronym:ripvc |
| service_str_mv | urn:repositoryAcronym:ripvc |
| spelling | pt_PTThe study aims to characterize, for the first time, the emotional intelligence profile of the tourists visiting the city of Porto as well as to observe its influence on the intention to return and activities perfomed during the stay, along with other sociodemographic factors,To achieve these purposes, we used a sample of 886 responses with the following purposes: on the one hand, to get the emotional intelligence constructs by applying the confirmatory factorial analysis, and on the other hand, to apply a logit model to describe the intention to return. Four constructs of tourists’ emotional intelligence emerged: emotion regulation, emotion use, evaluation of their own emotions, and evaluation of others’ emotions. . The first construct was indicated as the most important leading us to conclude that tourists have the ability to control their own emotions, presenting a strong emotional control. The four constructs and different variables of the tourists’ socio-demographic profile show a positive effect on the intention to return. This type of information is highly useful for the sector since it allows the definition of communication strategies and guides businesses to adapt to the profile of tourists.application/pdfengpt_PTEmotional intelligence profile of tourists and its impact on tourismBorges, Ana PintoVieira, ElviraLopes, João M.Handlehttp://hdl.handle.net/20.500.11960/3620ISSNIsPartOf1528-008XDOIIsPartOf10.1080/1528008X.2021.19644132023-11-07T12:02:16Z2021-08-17T00:00:00Z2021-08-172022-11-23T15:47:41Zhttp://purl.org/coar/access_right/c_abf2open accesspt_PTEmotional intelligencept_PTIntention to returnpt_PTWong and law emotional intelligence scalept_PTProfile of touristspt_PTTourism807415 byteshttp://purl.org/coar/access_right/c_abf2application/pdffulltexthttp://repositorio.ipvc.pt/bitstream/20.500.11960/3620/1/08._Emotional_Intelligence_Profile_of_Tourists_and_Its.pdfliteraturehttp://purl.org/coar/resource_type/c_6501journal article |
| spellingShingle | Emotional intelligence profile of tourists and its impact on tourism Borges, Ana Pinto Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| status | SINGLETON |
| subject.fl_str_mv | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| title | Emotional intelligence profile of tourists and its impact on tourism |
| title_full | Emotional intelligence profile of tourists and its impact on tourism |
| title_fullStr | Emotional intelligence profile of tourists and its impact on tourism |
| title_full_unstemmed | Emotional intelligence profile of tourists and its impact on tourism |
| title_short | Emotional intelligence profile of tourists and its impact on tourism |
| title_sort | Emotional intelligence profile of tourists and its impact on tourism |
| topic | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| topic_facet | Emotional intelligence Intention to return Wong and law emotional intelligence scale Profile of tourists Tourism |
| url | http://hdl.handle.net/20.500.11960/3620 |
| visible | 1 |
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